Getting Started: Import Existing Contacts

If you already have a list of students or clients, import them in bulk from a CSV file.

1. Prepare a CSV with a header row (for example: First Name, Last Name, Email, Phone). Clean up blank rows and make sure phone numbers are in a consistent format.
2. Go to Contacts and click the Import Contacts option (or the three-dot menu → Import).
3. Upload your CSV file.
4. Map each CSV column to the matching ResQEngage field. Unmapped columns can be skipped or mapped to custom fields.
5. Optionally add a tag to everyone in this import (for example, "2026-spring-import") so you can find or action them later.
6. Confirm and start the import. Larger files process in the background.